/* ============================================================
Atendimento — design system v2 (dark premium)
Tokens, layout, componentes e movimento
============================================================ */
:root{
--bg:#070810; --bg2:#0a0c15;
--panel:rgba(19,23,34,.82); --panel-solid:#131722; --panel2:#0f131d; --panel3:#1a2030;
--border:rgba(255,255,255,.075); --border2:rgba(255,255,255,.12);
--text:#eef1f8; --muted:#9aa3bb; --dim:#727b91;
--accent:#8b5cf6; --accent2:#a78bfa; --accent-ink:#c4b5fd;
--grad:linear-gradient(135deg,#8b5cf6 0%,#6366f1 55%,#4f46e5 100%);
--grad-soft:linear-gradient(135deg,rgba(139,92,246,.18),rgba(99,102,241,.06));
--green:#34d399; --amber:#fbbf24; --red:#f87171; --blue:#38bdf8;
--radius:16px; --radius-sm:11px;
--sh-1:0 1px 0 rgba(255,255,255,.04) inset, 0 10px 30px -18px rgba(0,0,0,.9);
--sh-2:0 18px 50px -22px rgba(0,0,0,.95);
--ring:0 0 0 3px rgba(139,92,246,.18);
--ease:cubic-bezier(.22,.9,.3,1);
}
*{box-sizing:border-box}
html,body{height:100%;height:100dvh}
body{
margin:0;background:var(--bg);color:var(--text);overflow:hidden;
font:14px/1.5 "Inter","Segoe UI Variable Text","Segoe UI",system-ui,-apple-system,sans-serif;
-webkit-font-smoothing:antialiased;letter-spacing:-.005em;
}
body::before{
content:"";position:fixed;inset:0;pointer-events:none;z-index:0;
background:
radial-gradient(900px 480px at 12% -10%,rgba(139,92,246,.16),transparent 62%),
radial-gradient(760px 420px at 92% 8%,rgba(56,189,248,.09),transparent 60%),
radial-gradient(700px 500px at 60% 110%,rgba(99,102,241,.10),transparent 65%);
}
.hidden{display:none!important}
button,input,select,textarea{font:inherit;color:inherit}
::selection{background:rgba(139,92,246,.35)}
a{color:var(--accent2);text-decoration:none}
a:hover{color:#c4b5fd}
h1,h2,h3{margin:0 0 4px;letter-spacing:-.02em}
h1{font-size:23px;font-weight:800}h2{font-size:20px;font-weight:800}h3{font-size:15px;font-weight:700}
p{margin:0}
.muted{color:var(--muted)}
.error{color:#fca5a5;font-size:13px;margin-top:8px}
/* scrollbars */
*{scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.14) transparent}
*::-webkit-scrollbar{width:9px;height:9px}
*::-webkit-scrollbar-track{background:transparent}
*::-webkit-scrollbar-thumb{background:rgba(255,255,255,.11);border-radius:99px;border:2px solid transparent;background-clip:content-box}
*::-webkit-scrollbar-thumb:hover{background:rgba(139,92,246,.5);background-clip:content-box}
/* ---------- ícones ---------- */
.i{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto}
.i svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.75;stroke-linecap:round;stroke-linejoin:round}
.i.sm svg{width:15px;height:15px}
.i.lg svg{width:22px;height:22px}
.ico-sprite{position:absolute;width:0;height:0;overflow:hidden}
/* ---------- botões ---------- */
.btn{
position:relative;overflow:hidden;border:1px solid var(--border);background:var(--panel3);color:var(--text);
border-radius:var(--radius-sm);padding:9px 15px;cursor:pointer;font-weight:650;font-size:13px;
display:inline-flex;align-items:center;gap:8px;justify-content:center;
transition:transform .14s var(--ease),background .18s,border-color .18s,box-shadow .18s;
}
.btn:hover{background:#222a3b;border-color:var(--border2);transform:translateY(-1px)}
.btn:active{transform:translateY(0) scale(.985)}
.btn:focus-visible{outline:none;box-shadow:var(--ring)}
.btn.primary{background:var(--grad);border-color:transparent;color:#fff;box-shadow:0 8px 22px -10px rgba(109,40,217,.85)}
.btn.primary:hover{filter:brightness(1.08);box-shadow:0 12px 28px -10px rgba(109,40,217,.95)}
.btn.primary::after{
content:"";position:absolute;inset:0;background:linear-gradient(110deg,transparent 30%,rgba(255,255,255,.28) 50%,transparent 70%);
transform:translateX(-120%);transition:transform .6s var(--ease);
}
.btn.primary:hover::after{transform:translateX(120%)}
.btn.ghost{background:transparent;border-color:var(--border)}
.btn.ghost:hover{background:rgba(255,255,255,.04)}
.btn.sm{padding:6px 11px;font-size:12px;border-radius:9px}
.btn.danger{background:rgba(248,113,113,.1);border-color:rgba(248,113,113,.32);color:#fca5a5}
.btn.danger:hover{background:rgba(248,113,113,.18)}
.btn.block{width:100%}
.btn[disabled]{opacity:.5;pointer-events:none}
.icon-btn{
background:transparent;border:1px solid transparent;border-radius:10px;padding:8px;cursor:pointer;
color:var(--muted);display:inline-flex;align-items:center;justify-content:center;
transition:background .16s,color .16s,transform .16s,border-color .16s;
}
.icon-btn:hover{background:rgba(255,255,255,.06);color:var(--text);border-color:var(--border)}
.icon-btn:active{transform:scale(.94)}
/* ---------- inputs ---------- */
input,select,textarea{
background:#0c1018;border:1px solid var(--border);border-radius:10px;padding:9px 12px;outline:none;width:100%;
transition:border-color .16s,box-shadow .16s,background .16s;
}
input::placeholder,textarea::placeholder{color:#586179}
input:hover,select:hover,textarea:hover{border-color:rgba(255,255,255,.14)}
input:focus,select:focus,textarea:focus{border-color:rgba(139,92,246,.65);box-shadow:var(--ring);background:#0d1119}
select{appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%238d95ab' stroke-width='2.4' stroke-linecap='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center;padding-right:30px}
textarea{resize:none}
/* ---------- login ---------- */
.login-wrap{position:relative;height:100dvh;display:grid;place-items:center;overflow:hidden;background:var(--bg)}
.login-wrap::before,.login-wrap::after{content:"";position:absolute;border-radius:50%;filter:blur(80px);opacity:.55;pointer-events:none}
.login-wrap::before{width:520px;height:520px;left:-120px;top:-140px;background:rgba(124,58,237,.42);animation:float1 16s ease-in-out infinite}
.login-wrap::after{width:460px;height:460px;right:-100px;bottom:-160px;background:rgba(37,99,235,.30);animation:float2 19s ease-in-out infinite}
@keyframes float1{0%,100%{transform:translate(0,0)}50%{transform:translate(40px,50px)}}
@keyframes float2{0%,100%{transform:translate(0,0)}50%{transform:translate(-40px,-40px)}}
.login-card{
position:relative;z-index:1;width:min(410px,92vw);background:rgba(17,21,31,.86);backdrop-filter:blur(18px);
border:1px solid var(--border2);border-radius:22px;padding:30px;display:flex;flex-direction:column;gap:13px;
box-shadow:0 40px 90px -30px rgba(0,0,0,.95),0 1px 0 rgba(255,255,255,.06) inset;
animation:rise .5s var(--ease) both;
}
.login-card h1{margin-top:12px;font-size:24px}
.login-card label{display:flex;flex-direction:column;gap:6px;font-size:12.5px;color:var(--muted);font-weight:600}
.login-card .btn{margin-top:8px;height:44px;font-size:14px}
@keyframes rise{from{opacity:0;transform:translateY(14px) scale(.985)}to{opacity:1;transform:none}}
/* ---------- marca ---------- */
.brand{font-weight:800;letter-spacing:-.01em;display:flex;align-items:center;gap:10px;font-size:15px}
.brand-mark{
width:34px;height:34px;border-radius:11px;background:var(--grad);display:grid;place-items:center;color:#fff;
box-shadow:0 10px 24px -10px rgba(109,40,217,.9),0 0 0 1px rgba(255,255,255,.14) inset;flex:0 0 auto;
}
.brand-mark svg{width:19px;height:19px;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}
.brand-sub{display:block;font-size:10.5px;font-weight:600;color:var(--dim);letter-spacing:.09em;text-transform:uppercase}
.brand-dot{width:9px;height:9px;border-radius:50%;background:var(--accent);box-shadow:0 0 14px var(--accent)}
/* ---------- estrutura ---------- */
.app{position:relative;z-index:1;height:100dvh;min-height:0;overflow:hidden;display:grid;grid-template-columns:248px 1fr}
.sidebar{
position:relative;display:flex;flex-direction:column;padding:18px 14px;gap:16px;min-height:0;
background:linear-gradient(180deg,rgba(16,20,30,.92),rgba(9,11,18,.96));border-right:1px solid var(--border);
}
.sidebar::after{content:"";position:absolute;inset:0 0 auto;height:180px;background:radial-gradient(320px 160px at 30% 0,rgba(139,92,246,.16),transparent 70%);pointer-events:none}
.sidebar .brand{padding:4px 8px 12px;font-size:15px;position:relative;z-index:1}
#nav{display:flex;flex-direction:column;gap:3px;flex:1;overflow:auto;overflow-x:hidden;padding-right:2px;position:relative;z-index:1}
.nav-item{
position:relative;display:flex;align-items:center;gap:11px;background:transparent;border:none;border-radius:11px;
padding:9px 10px;cursor:pointer;color:var(--muted);text-align:left;font-weight:600;font-size:13.2px;
transition:background .18s,color .18s,transform .18s var(--ease);
}
.nav-item .i{width:30px;height:30px;border-radius:9px;background:rgba(255,255,255,.045);border:1px solid transparent;transition:inherit}
.nav-item:hover{background:rgba(255,255,255,.045);color:var(--text);transform:translateX(2px)}
.nav-item.active{color:#fff;background:linear-gradient(90deg,rgba(139,92,246,.22),rgba(139,92,246,.05))}
.nav-item.active::before{
content:"";position:absolute;left:-6px;top:9px;bottom:9px;width:3px;border-radius:99px;background:var(--grad);
box-shadow:0 0 12px rgba(139,92,246,.9);
}
.nav-item.active .i{background:var(--grad);color:#fff;border-color:transparent;box-shadow:0 8px 18px -10px rgba(109,40,217,.95)}
.nav-sep{font-size:10.5px;text-transform:uppercase;letter-spacing:.11em;color:var(--dim);padding:14px 10px 5px;font-weight:700}
.badge{
margin-left:auto;background:var(--grad);color:#fff;border-radius:99px;padding:1px 8px;font-size:11px;font-weight:800;
box-shadow:0 6px 16px -8px rgba(109,40,217,.9);
}
.sidebar-foot{border-top:1px solid var(--border);padding-top:14px;display:flex;flex-direction:column;gap:11px;position:relative;z-index:1}
.me{display:flex;align-items:center;gap:10px;min-width:0}
.me strong{display:block;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.me small{font-size:11px;text-transform:capitalize}
.me-stats{display:flex;gap:6px;font-size:11px;color:var(--muted);flex-wrap:wrap}
.me-stats span{background:rgba(255,255,255,.04);border:1px solid var(--border);border-radius:8px;padding:3px 7px}
.foot-actions{display:flex;gap:6px}
.foot-actions .btn{flex:1;padding:7px 8px;font-size:12px}
.content{display:flex;flex-direction:column;min-height:0;overflow:hidden;position:relative}
.view{display:none;flex:1 1 auto;min-height:0;overflow:auto;padding:24px 26px 28px}
.view.active{display:block;animation:viewIn .28s var(--ease) both}
#view-chats{padding:0;overflow:hidden}
#view-chats.active{display:flex;flex-direction:column;padding:0}
@keyframes viewIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
.page-head{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:20px;flex-wrap:wrap}
.page-head h2{display:flex;align-items:center;gap:9px}
.page-head .muted{font-size:12.5px;max-width:780px}
.page-head input{max-width:280px}
/* ---------- avatar ---------- */
.avatar{
width:38px;height:38px;border-radius:12px;display:grid;place-items:center;color:#fff;font-weight:800;font-size:14px;
flex:0 0 auto;position:relative;background:linear-gradient(135deg,#3f3a63,#28253d);box-shadow:0 0 0 1px rgba(255,255,255,.08) inset;
}
.avatar.online::after{
content:"";position:absolute;right:-2px;bottom:-2px;width:11px;height:11px;border-radius:50%;
background:var(--green);border:2px solid #0d1017;box-shadow:0 0 10px rgba(52,211,153,.8);
}
/* ---------- conversas ---------- */
.chat-grid{flex:1 1 auto;min-height:0;display:grid;grid-template-columns:minmax(0,322px) minmax(0,1fr) minmax(0,300px)}
.conv-pane{display:flex;flex-direction:column;min-height:0;min-width:0;background:rgba(11,14,21,.72);border-right:1px solid var(--border)}
.conv-filters{display:flex;gap:6px;padding:14px 12px 10px;flex-wrap:wrap}
.chip{
border:1px solid var(--border);background:rgba(255,255,255,.03);color:var(--muted);border-radius:99px;
padding:5px 12px;font-size:12px;cursor:pointer;font-weight:650;transition:all .18s var(--ease);
}
.chip:hover{color:var(--text);border-color:var(--border2);transform:translateY(-1px)}
.chip.active{background:var(--grad);border-color:transparent;color:#fff;box-shadow:0 8px 20px -12px rgba(109,40,217,.95)}
.conv-tools{padding:0 12px 10px;display:flex;gap:6px}
.conv-tools select{max-width:128px}
.conv-list{flex:1;overflow:auto;padding:0 8px 8px;min-height:0;overscroll-behavior:contain}
.conv-item{
display:flex;gap:11px;padding:11px;border-radius:13px;cursor:pointer;border:1px solid transparent;margin-bottom:3px;
transition:background .16s,border-color .16s,transform .16s var(--ease);
}
.conv-item:hover{background:rgba(255,255,255,.045);transform:translateX(2px)}
.conv-item.active{background:linear-gradient(90deg,rgba(139,92,246,.20),rgba(139,92,246,.04));border-color:rgba(139,92,246,.38)}
.conv-main{min-width:0;flex:1}
.conv-top{display:flex;justify-content:space-between;gap:8px;align-items:baseline}
.conv-top strong{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-weight:700}
.conv-top time{font-size:11px;color:var(--dim);flex:0 0 auto}
.conv-preview{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}
.conv-meta{display:flex;gap:5px;margin-top:6px;flex-wrap:wrap;align-items:center}
.pill{
font-size:10px;border-radius:7px;padding:2px 7px;background:rgba(255,255,255,.05);color:var(--muted);
border:1px solid var(--border);font-weight:650;letter-spacing:.01em;white-space:nowrap;
}
.pill.pending{background:rgba(251,191,36,.12);color:#fcd34d;border-color:rgba(251,191,36,.28)}
.pill.open{background:rgba(52,211,153,.12);color:#6ee7b7;border-color:rgba(52,211,153,.28)}
.pill.waiting{background:rgba(56,189,248,.12);color:#7dd3fc;border-color:rgba(56,189,248,.28)}
.pill.resolved{background:rgba(139,147,167,.13)}
.pill.ai{background:rgba(139,92,246,.16);color:var(--accent-ink);border-color:rgba(139,92,246,.4)}
.unread{
background:var(--grad);color:#fff;border-radius:99px;font-size:10px;padding:1px 7px;font-weight:800;
box-shadow:0 0 0 3px rgba(139,92,246,.12);animation:pop .25s var(--ease);
}
.conv-pane>.btn{margin:8px 12px 14px}
@keyframes pop{from{transform:scale(.6);opacity:0}to{transform:none;opacity:1}}
/* ---------- chat ---------- */
.chat-pane{display:flex;flex-direction:column;min-height:0;min-width:0;position:relative;background:linear-gradient(180deg,rgba(12,15,23,.7),rgba(7,8,14,.9))}
.chat-header{
display:flex;justify-content:space-between;align-items:center;gap:12px;padding:12px 18px;min-height:66px;
border-bottom:1px solid var(--border);background:rgba(15,19,28,.78);backdrop-filter:blur(14px);position:relative;z-index:2;
}
.chat-header.empty{opacity:.75}
.chat-title{display:flex;align-items:center;gap:11px;min-width:0}
.chat-title strong{display:block;font-size:14.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-title small{font-size:11.5px}
.chat-actions{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}
.chat-actions .btn{background:rgba(255,255,255,.045)}
.chat-actions .btn:hover{background:rgba(255,255,255,.09)}
.messages{
flex:1;min-height:0;overflow:auto;padding:22px 22px 12px;display:flex;flex-direction:column;gap:9px;
position:relative;z-index:1;overscroll-behavior:contain;scroll-behavior:smooth;
}
.empty-state{
margin:auto;text-align:center;color:var(--muted);display:flex;flex-direction:column;gap:10px;align-items:center;
animation:rise .35s var(--ease) both;font-size:13px;
}
.empty-icon{
width:64px;height:64px;border-radius:20px;display:grid;place-items:center;font-size:26px;
background:var(--grad-soft);border:1px solid rgba(139,92,246,.22);color:var(--accent2);
box-shadow:0 18px 40px -24px rgba(109,40,217,.9);
}
.empty-icon svg{width:28px;height:28px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}
.msg{
max-width:min(560px,76%);width:fit-content;padding:9px 13px;border-radius:16px 16px 16px 6px;
background:#151a26;border:1px solid rgba(255,255,255,.07);word-wrap:break-word;overflow-wrap:anywhere;
font-size:13.6px;position:relative;align-self:flex-start;line-height:1.45;
box-shadow:0 10px 24px -18px rgba(0,0,0,.95);animation:msgIn .22s var(--ease) both;
}
@keyframes msgIn{from{opacity:0;transform:translateY(6px) scale(.99)}to{opacity:1;transform:none}}
.msg-text{white-space:pre-wrap}
.msg.out{
align-self:flex-end;background:linear-gradient(135deg,#5b3fd6,#43309b);border-color:rgba(167,139,250,.35);
border-radius:16px 16px 6px 16px;box-shadow:0 14px 30px -18px rgba(79,70,229,.95);
}
.msg.note{align-self:flex-end;background:rgba(251,191,36,.10);border-color:rgba(251,191,36,.32);color:#fde68a;border-radius:16px 16px 6px 16px}
.msg.system{align-self:center;background:transparent;border:none;color:var(--dim);font-size:11.5px;text-align:center;box-shadow:none;animation:none}
.msg-head{font-size:10.5px;color:var(--muted);margin-bottom:3px;display:flex;gap:6px;align-items:center;font-weight:650}
.msg.out .msg-head{color:#ddd6fe}
.msg-foot{font-size:10px;color:var(--muted);text-align:right;margin-top:4px;display:flex;gap:4px;justify-content:flex-end;align-items:center}
.msg.out .msg-foot{color:#c4b5fd}
.msg img,.msg video{max-width:270px;border-radius:11px;display:block;margin-bottom:4px}
.msg audio{max-width:240px}
.msg .doc{display:flex;gap:8px;align-items:center;background:rgba(0,0,0,.25);border:1px solid var(--border);border-radius:10px;padding:8px 10px;color:var(--text)}
.day-sep{
align-self:center;font-size:10.5px;color:var(--muted);background:rgba(255,255,255,.04);border:1px solid var(--border);
padding:3px 12px;border-radius:99px;margin:10px 0;font-weight:650;letter-spacing:.02em;
}
.typing-bar{font-size:11px;color:var(--muted);padding:0 22px 6px;height:16px;flex:0 0 auto}
.composer{
flex:0 0 auto;border-top:1px solid var(--border);background:rgba(13,17,25,.92);backdrop-filter:blur(14px);
padding:11px 16px calc(11px + env(safe-area-inset-bottom,0px));position:relative;z-index:2;
}
.composer-row{display:flex;gap:6px;align-items:flex-end}
.composer textarea{min-height:44px;line-height:20px;max-height:120px;padding:11px 12px;flex:1 1 auto;width:auto;min-width:0;border-radius:12px;background:#0a0e16}
.composer-row .icon-btn{flex:0 0 auto;padding:7px;border-radius:10px}
.composer-row .btn{flex:0 0 auto}
.composer .btn{height:42px}
.composer .btn.primary{border-radius:12px;padding:0 15px;gap:7px}
.grp-composer textarea{flex:1 1 auto;width:auto;min-width:0}
.quick-panel{
position:absolute;bottom:70px;left:16px;right:16px;background:rgba(20,25,37,.98);border:1px solid var(--border2);
border-radius:14px;max-height:240px;overflow:auto;box-shadow:var(--sh-2);z-index:6;animation:rise .18s var(--ease) both;
}
.quick-item{padding:10px 13px;cursor:pointer;border-bottom:1px solid var(--border);display:flex;gap:10px;align-items:baseline}
.quick-item:hover{background:rgba(139,92,246,.10)}
.quick-item code{color:var(--accent-ink);font-size:12px;font-family:ui-monospace,Consolas,monospace}
.quick-item span{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
/* ---------- painel de info ---------- */
.info-pane{
min-height:0;min-width:0;border-left:1px solid var(--border);background:rgba(11,14,21,.72);overflow:auto;padding:16px;
display:flex;flex-direction:column;gap:14px;
}
.info-empty{font-size:13px}
.info-block{border:1px solid var(--border);background:rgba(255,255,255,.028);border-radius:13px;padding:13px;display:flex;flex-direction:column;gap:9px}
.info-block h4{margin:0;font-size:10.5px;text-transform:uppercase;letter-spacing:.09em;color:var(--dim);font-weight:750}
.info-line{display:flex;justify-content:space-between;gap:10px;font-size:12.5px;align-items:baseline}
.info-line span:first-child{flex:0 0 auto;color:var(--muted)}
.info-line span:last-child{min-width:0;overflow-wrap:anywhere;text-align:right}
.info-line span:last-child{color:var(--muted);text-align:right}
.tag-list{display:flex;gap:5px;flex-wrap:wrap}
.tag{border-radius:99px;padding:3px 10px;font-size:11px;border:1px solid;background:transparent;cursor:pointer;transition:filter .15s}
.tag:hover{filter:brightness(1.25)}
.tag small{opacity:.7;margin-left:4px}
/* ---------- tabelas / painéis ---------- */
.panel{
position:relative;background:linear-gradient(180deg,rgba(21,26,38,.86),rgba(14,18,27,.9));
border:1px solid var(--border);border-radius:var(--radius);padding:18px;margin-bottom:16px;box-shadow:var(--sh-1);
transition:border-color .2s,box-shadow .25s;
}
.panel:hover{border-color:rgba(255,255,255,.10)}
.panel h3{margin-bottom:12px;display:flex;align-items:center;gap:8px}
.table-wrap{overflow:auto;border-radius:12px}
table{width:100%;border-collapse:collapse;font-size:13px}
th{
text-align:left;font-size:10.5px;text-transform:uppercase;letter-spacing:.07em;color:var(--dim);padding:9px 11px;
border-bottom:1px solid var(--border);font-weight:750;white-space:nowrap;background:rgba(255,255,255,.015);
}
td{padding:11px;border-bottom:1px solid rgba(255,255,255,.045);vertical-align:middle}
tr:last-child td{border-bottom:none}
tbody tr{transition:background .15s}
tbody tr:hover{background:rgba(139,92,246,.07)}
.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:16px}
.card{
position:relative;overflow:hidden;background:linear-gradient(180deg,rgba(23,28,41,.9),rgba(14,18,27,.92));
border:1px solid var(--border);border-radius:15px;padding:16px 17px;box-shadow:var(--sh-1);
transition:transform .22s var(--ease),border-color .2s,box-shadow .25s;animation:rise .35s var(--ease) both;
}
.card::after{
content:"";position:absolute;inset:0 0 auto;height:1px;
background:linear-gradient(90deg,transparent,rgba(139,92,246,.75),transparent);opacity:0;transition:opacity .25s;
}
.card:hover{transform:translateY(-3px);border-color:rgba(139,92,246,.32);box-shadow:0 24px 44px -28px rgba(109,40,217,.75)}
.card:hover::after{opacity:1}
.card .label{font-size:10.5px;text-transform:uppercase;letter-spacing:.08em;color:var(--dim);font-weight:750}
.card .value{font-size:27px;font-weight:820;margin-top:6px;letter-spacing:-.02em;line-height:1.1}
.card .hint{font-size:11.5px;color:var(--muted);margin-top:5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.dash-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}
canvas{width:100%;height:220px;display:block}
.channels-list{display:grid;grid-template-columns:repeat(auto-fill,minmax(330px,1fr));gap:14px}
.channel-card{
background:linear-gradient(180deg,rgba(23,28,41,.9),rgba(14,18,27,.92));border:1px solid var(--border);
border-radius:var(--radius);padding:17px;display:flex;flex-direction:column;gap:11px;box-shadow:var(--sh-1);
transition:transform .2s var(--ease),border-color .2s,box-shadow .25s;
}
.channel-card:hover{transform:translateY(-2px);border-color:rgba(139,92,246,.3);box-shadow:0 24px 44px -30px rgba(109,40,217,.7)}
.channel-head{display:flex;justify-content:space-between;align-items:center;gap:10px}
.status-dot{width:9px;height:9px;border-radius:50%;display:inline-block;margin-right:6px;box-shadow:0 0 10px currentColor}
.status-connected{background:var(--green);color:var(--green)}
.status-qr{background:var(--amber);color:var(--amber)}
.status-connecting{background:var(--blue);color:var(--blue)}
.status-disconnected,.status-error{background:var(--red);color:var(--red)}
.qr-box{display:grid;place-items:center;background:#fff;border-radius:12px;padding:10px;min-height:220px}
.qr-box img{width:240px;height:240px}
.channel-actions{display:flex;gap:6px;flex-wrap:wrap}
.settings-form{display:flex;flex-direction:column;gap:16px}
.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:14px}
.settings-form label{display:flex;flex-direction:column;gap:6px;font-size:12.5px;color:var(--muted);font-weight:600}
.settings-form label.switch{
flex-direction:row;align-items:center;gap:9px;background:rgba(255,255,255,.03);border:1px solid var(--border);
border-radius:11px;padding:11px;color:var(--text);cursor:pointer;transition:border-color .18s,background .18s;
}
.settings-form label.switch:hover{border-color:rgba(139,92,246,.35);background:rgba(139,92,246,.06)}
.settings-form label.switch input{width:auto}
.hours-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:10px;margin-top:8px}
.hour-row{display:flex;align-items:center;gap:6px;background:rgba(255,255,255,.03);border:1px solid var(--border);border-radius:11px;padding:8px}
.hour-row b{width:34px;font-size:11px;color:var(--muted);text-transform:uppercase}
.hour-row input{width:80px;padding:5px 7px;font-size:12px}
.row-actions{display:flex;gap:10px;flex-wrap:wrap;align-items:center}
/* ---------- modal ---------- */
.modal-root{position:fixed;inset:0;z-index:50;display:grid;place-items:center}
.modal-backdrop{position:absolute;inset:0;background:rgba(3,5,10,.74);backdrop-filter:blur(6px);animation:fade .2s ease-out both}
.modal{
position:relative;width:min(580px,94vw);max-height:90vh;overflow:auto;background:linear-gradient(180deg,#161b28,#10141e);
border:1px solid var(--border2);border-radius:18px;box-shadow:0 40px 90px -30px rgba(0,0,0,.98);
animation:modalIn .26s var(--ease) both;
}
@keyframes modalIn{from{opacity:0;transform:translateY(14px) scale(.98)}to{opacity:1;transform:none}}
@keyframes fade{from{opacity:0}to{opacity:1}}
.modal header{display:flex;justify-content:space-between;align-items:center;padding:15px 18px;border-bottom:1px solid var(--border);position:sticky;top:0;background:#161b28;z-index:1}
.modal-body{padding:18px;display:flex;flex-direction:column;gap:12px}
.modal-body label{display:flex;flex-direction:column;gap:6px;font-size:12.5px;color:var(--muted);font-weight:600}
.modal-body .row{display:flex;gap:10px}
.modal-body .row>*{flex:1}
.modal-body .btn{align-self:flex-start}
/* ---------- toasts ---------- */
.toasts{position:fixed;right:20px;bottom:20px;display:flex;flex-direction:column;gap:9px;z-index:80}
.toast{
position:relative;overflow:hidden;background:rgba(22,27,40,.97);border:1px solid var(--border2);border-radius:12px;
padding:11px 16px;font-size:13px;box-shadow:var(--sh-2);animation:toastIn .26s var(--ease) both;
}
.toast::before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--accent)}
.toast.ok::before{background:var(--green)}
.toast.err::before{background:var(--red)}
@keyframes toastIn{from{transform:translateX(20px);opacity:0}to{transform:none;opacity:1}}
@keyframes slide{from{transform:translateY(8px);opacity:0}to{transform:none;opacity:1}}
/* ---------- utilidades ---------- */
.spinner{width:16px;height:16px;border-radius:50%;border:2px solid rgba(255,255,255,.2);border-top-color:#fff;animation:spin .7s linear infinite;display:inline-block}
@keyframes spin{to{transform:rotate(360deg)}}
.skeleton{background:linear-gradient(90deg,rgba(255,255,255,.05),rgba(255,255,255,.12),rgba(255,255,255,.05));background-size:200% 100%;animation:shimmer 1.3s infinite;border-radius:8px}
@keyframes shimmer{to{background-position:-200% 0}}
/* ---------- responsivo ---------- */
@media (max-width:1400px){
.chat-grid{grid-template-columns:minmax(0,300px) minmax(0,1fr)}
.info-pane{display:none}
.dash-grid{grid-template-columns:1fr}
#btn-send .lbl{display:none}
#btn-send{padding:0 13px}
}
@media (max-width:820px){
.app{grid-template-columns:1fr}
.sidebar{flex-direction:row;align-items:center;overflow-x:auto;overflow-y:hidden;padding:7px;gap:6px;border-right:none;border-bottom:1px solid var(--border)}
.sidebar::after{display:none}
.sidebar .brand,.sidebar-foot,.nav-sep{display:none}
#nav{flex-direction:row;overflow:visible;padding:0}
.nav-item{white-space:nowrap;padding:7px 9px;font-size:12px;gap:7px}
.nav-item .i{width:26px;height:26px}
.nav-item.active::before{display:none}
.chat-grid{grid-template-columns:minmax(0,1fr)}
.conv-pane{display:none;border-right:none}
.chat-grid.show-list .conv-pane{display:flex}
.chat-grid.show-list .chat-pane{display:none}
.chat-grid:not(.show-list) .chat-pane{display:flex}
.only-mobile{display:inline-flex}
.view{padding:14px}
#view-chats{padding:0}
.messages{padding:14px 12px 8px}
.msg{max-width:90%}
.chat-header{padding:10px 12px;min-height:auto}
.chat-actions .btn{padding:6px 9px;font-size:12px}
.composer{padding:9px 10px calc(9px + env(safe-area-inset-bottom,0px))}
.composer-row .icon-btn{padding:6px;font-size:15px}
#btn-send{padding:0 13px;font-size:12px;height:38px}
.composer textarea{min-height:38px;padding:9px 10px;font-size:13px}
.page-head{align-items:flex-start}
.page-head input{max-width:none;width:100%}
.head-actions{width:100%}
.head-actions select{max-width:none;flex:1}
.grp-grid{grid-template-columns:1fr}
.grp-detail{display:none;max-height:none}
.grp-grid.show-detail .grp-list{display:none}
.grp-grid.show-detail .grp-detail{display:block}
.grp-list{max-height:none}
}
/* ============ emojis ============ */
.emoji-panel{
position:absolute;bottom:74px;right:16px;width:min(352px,94vw);background:rgba(20,25,37,.98);
border:1px solid var(--border2);border-radius:14px;box-shadow:var(--sh-2);z-index:7;overflow:hidden;
display:flex;flex-direction:column;animation:rise .18s var(--ease) both;
}
.emoji-tabs{display:flex;gap:2px;padding:7px;border-bottom:1px solid var(--border);overflow-x:auto}
.emoji-tabs button{background:transparent;border:none;font-size:17px;padding:4px 8px;border-radius:9px;cursor:pointer;opacity:.5;line-height:1}
.emoji-tabs button:hover{background:rgba(255,255,255,.06)}
.emoji-tabs button.active{background:rgba(139,92,246,.2);opacity:1}
.emoji-grid{display:grid;grid-template-columns:repeat(9,1fr);gap:2px;padding:8px;max-height:190px;overflow:auto}
.emoji-grid button{background:transparent;border:none;font-size:19px;padding:4px 0;border-radius:9px;cursor:pointer;line-height:1.2}
.emoji-grid button:hover{background:rgba(255,255,255,.07);transform:scale(1.15)}
/* ============ abas ============ */
.tabs{display:flex;gap:4px;margin-bottom:14px;border-bottom:1px solid var(--border)}
.tab{
background:transparent;border:none;border-bottom:2px solid transparent;padding:9px 13px;color:var(--muted);
font-weight:650;cursor:pointer;display:flex;align-items:center;gap:7px;transition:color .18s,border-color .18s;
}
.tab:hover{color:var(--text)}
.tab.active{color:#fff;border-bottom-color:var(--accent);box-shadow:0 10px 24px -20px var(--accent)}
.tab b{background:rgba(255,255,255,.07);border-radius:99px;padding:1px 8px;font-size:11px}
.head-actions{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.head-actions select{max-width:230px}
/* ============ grupos / comunidades / canais ============ */
.grp-grid{display:grid;grid-template-columns:350px minmax(0,1fr);gap:14px;align-items:start}
.grp-list{
background:linear-gradient(180deg,rgba(23,28,41,.9),rgba(14,18,27,.92));border:1px solid var(--border);
border-radius:var(--radius);overflow:auto;max-height:calc(100dvh - 245px);box-shadow:var(--sh-1);
}
.grp-tools{display:flex;gap:6px;padding:9px;border-bottom:1px solid var(--border);position:sticky;top:0;background:#141926;z-index:1}
.grp-tools input{font-size:12px;padding:7px 9px}
.grp-tools button{white-space:nowrap}
.grp-item{display:flex;gap:10px;padding:11px 13px;border-bottom:1px solid rgba(255,255,255,.04);cursor:pointer;align-items:center;transition:background .15s}
.grp-item:hover{background:rgba(255,255,255,.04)}
.grp-item.active{background:rgba(139,92,246,.14)}
.grp-item strong{font-size:13px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.grp-item .meta{font-size:11px;color:var(--muted);display:flex;gap:8px;margin-top:3px;flex-wrap:wrap}
.grp-detail{
background:linear-gradient(180deg,rgba(23,28,41,.9),rgba(14,18,27,.92));border:1px solid var(--border);
border-radius:var(--radius);padding:18px;max-height:calc(100dvh - 245px);overflow:auto;box-shadow:var(--sh-1);
}
.grp-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;flex-wrap:wrap;margin-bottom:10px}
.grp-head h3{margin:0;font-size:17px}
.grp-actions{display:flex;gap:6px;flex-wrap:wrap;margin:12px 0}
.part-row{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:9px 0;border-bottom:1px solid rgba(255,255,255,.045);font-size:13px}
.part-row small{color:var(--muted);font-size:11px}
.part-acts{display:flex;gap:4px}
.grp-composer{display:flex;gap:8px;margin-top:14px;align-items:flex-end}
.grp-composer textarea{min-height:44px;max-height:120px}
.news-msg{border:1px solid var(--border);background:rgba(255,255,255,.03);border-radius:11px;padding:10px 12px;margin-bottom:8px;font-size:13px}
.news-msg time{font-size:11px;color:var(--muted);display:block;margin-bottom:3px}
.note-box{background:rgba(255,255,255,.03);border:1px dashed var(--border2);border-radius:11px;padding:11px;font-size:12px;color:var(--muted);margin:8px 0}
.rec-bar{display:flex;align-items:center;gap:10px;background:rgba(248,113,113,.08);border:1px solid rgba(248,113,113,.32);border-radius:11px;padding:8px 11px;margin-bottom:8px;font-size:13px}
.rec-dot{width:9px;height:9px;border-radius:50%;background:#f87171;animation:recpulse 1s infinite;box-shadow:0 0 10px #f87171}
@keyframes recpulse{0%,100%{opacity:1;transform:scale(1)}50%{opacity:.35;transform:scale(.85)}}
#btn-mic.recording{background:rgba(248,113,113,.2);color:#fecaca}
#btn-note.active{background:rgba(251,191,36,.18);color:#fde68a}
/* ============ agente IA ============ */
.ai-test-user,.ai-test-bot{font-size:13px;line-height:1.4;border-radius:13px;padding:9px 12px;max-width:88%;white-space:pre-wrap;word-break:break-word;animation:msgIn .2s var(--ease) both}
.ai-test-user{align-self:flex-end;background:linear-gradient(135deg,rgba(139,92,246,.28),rgba(99,102,241,.18));border:1px solid rgba(139,92,246,.4)}
.ai-test-bot{align-self:flex-start;background:rgba(255,255,255,.045);border:1px solid var(--border)}
.msg-foot .pill.ai{margin-left:6px}
/* multi-produto por número */
.chk-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(232px,1fr));gap:9px}
.chk{
display:flex;align-items:center;gap:10px;padding:10px 12px;border:1px solid var(--border);border-radius:11px;
background:rgba(255,255,255,.025);cursor:pointer;font-size:13px;
transition:border-color .18s,background .18s,transform .18s var(--ease),box-shadow .18s;
}
.chk:hover{transform:translateY(-1px);border-color:var(--border2);background:rgba(255,255,255,.05)}
.chk input{width:16px;height:16px;accent-color:#8b5cf6;margin:0;flex:0 0 auto}
.chk span{display:flex;flex-direction:column;line-height:1.3;min-width:0}
.chk em{font-style:normal;opacity:.78;font-size:11.5px}
.chk:has(input:checked){border-color:rgba(139,92,246,.55);background:rgba(139,92,246,.13);box-shadow:0 10px 24px -20px rgba(109,40,217,.9)}
/* acessibilidade */
@media (prefers-reduced-motion:reduce){
*,*::before,*::after{animation-duration:.001ms!important;animation-iteration-count:1!important;transition-duration:.001ms!important}
}
/* ------------------------- mensagem inicial: variaveis + biblioteca de fotos */
.small{font-size:11.5px}
.initial-box{display:flex;flex-direction:column;gap:12px;padding:14px;border-radius:14px;background:#0b0f18;border:1px solid rgba(255,255,255,.07)}
.initial-head{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.initial-head b{font-size:13px}
.initial-head .muted{font-size:12px}
.initial-box textarea{min-height:150px;resize:vertical;line-height:1.55;font-size:13px}
.var-chips{display:flex;flex-wrap:wrap;gap:6px;align-items:center}
.var-chips button{font:inherit;font-size:11.5px;padding:4px 10px;border-radius:999px;border:1px solid rgba(139,92,246,.35);background:rgba(139,92,246,.12);color:#d6ccff;cursor:pointer}
.var-chips button:hover{background:rgba(139,92,246,.25);border-color:rgba(139,92,246,.6)}
.lib-head{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding-top:10px;border-top:1px solid rgba(255,255,255,.06)}
.lib-head b{font-size:13px}
.file-btn{cursor:pointer}
.lib-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(132px,1fr));gap:10px}
.lib-item{margin:0;border-radius:12px;overflow:hidden;background:#0a0e16;border:1px solid rgba(255,255,255,.08);display:flex;flex-direction:column}
.lib-item img{width:100%;height:96px;object-fit:cover;display:block}
.lib-item figcaption{display:flex;flex-direction:column;gap:6px;padding:8px}
.lib-name{font-size:11px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.lib-actions{display:flex;gap:6px;align-items:center}
.lib-actions .btn.sm{padding:3px 9px;font-size:11px}
.initial-preview{display:flex;flex-direction:column;gap:8px;padding:12px;border-radius:12px;background:#071018;border:1px dashed rgba(139,92,246,.35)}
.preview-bubble{background:#1f2c34;color:#e9edf5;padding:10px 12px;border-radius:12px;font-size:13px;line-height:1.5;max-width:420px}
.preview-img{max-width:260px;border-radius:10px}
/* ---------------------------- conhecimento do agente (livros e manuais) */
.kb-toolbar{display:flex;flex-wrap:wrap;gap:10px;align-items:center}
.kb-toolbar input[type=text],.kb-toolbar #kb-name{flex:1 1 260px;min-width:0}
#kb-paste-box{display:flex;flex-direction:column;gap:8px;margin-top:10px}
#kb-paste-box textarea{min-height:120px;font-size:13px;line-height:1.5}
.kb-search{display:flex;gap:8px;margin-top:14px}
.kb-search input{flex:1 1 auto;min-width:0}
.kb-hit{padding:10px 12px;border-radius:10px;background:#0b0f18;border:1px solid rgba(255,255,255,.07);margin-top:8px}
.kb-hit-head{font-size:12px;color:#c9b8ff;margin-bottom:4px}
.kb-hit p{margin:0;font-size:12.5px;line-height:1.5;color:var(--muted)}
/* fotos de procedencia (multipla escolha) */
.photo-pick { margin: 10px 0 14px; }
.photo-pick-head { font-size: 13px; margin-bottom: 8px; }
.photo-pick-list { display: flex; flex-wrap: wrap; gap: 10px; }
.photo-pick-item {
position: relative; display: flex; flex-direction: column; align-items: center; gap: 6px;
width: 104px; padding: 8px; border: 1px solid var(--line, #2a2a3a); border-radius: 10px;
cursor: pointer; font-size: 11px; text-align: center; opacity: .65; transition: .15s;
}
.photo-pick-item.on { opacity: 1; border-color: var(--accent, #8b5cf6); box-shadow: 0 0 0 1px var(--accent, #8b5cf6) inset; }
.photo-pick-item input { position: absolute; top: 6px; left: 6px; margin: 0; accent-color: var(--accent, #8b5cf6); }
.photo-pick-item img { width: 88px; height: 88px; object-fit: cover; border-radius: 8px; display: block; }
.photo-pick-item span { max-width: 88px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
/* lista de regras de foto */
.pr-list { margin-top: 12px; }
.pr-chip { display: inline-block; padding: 2px 8px; border-radius: 999px; background: #171a26; border: 1px solid rgba(255,255,255,.08); font-size: 11px; }
.pr-actions { white-space: nowrap; }
.pr-actions .btn { margin-left: 4px; }
/* entrega por distancia */
.form-grid label.check-line{flex-direction:row;align-items:center;gap:8px;font-weight:600}
#dz-table table{margin-top:6px}
#dz-table input[type=number]{background:rgba(255,255,255,.04);border:1px solid var(--border);border-radius:8px;color:var(--text);padding:6px 8px}
/* ============================================================
v3 — skin NEXUS (mockup): indigo→fúcsia, cards, pills, rail
Override puro: removendo deste bloco até o fim, volta ao v2.
============================================================ */
:root{
--bg:#06080d; --bg2:#080b12;
--panel:rgba(13,17,26,.86); --panel-solid:#0d1119; --panel2:#0b0f17; --panel3:#141a26;
--accent:#6366f1; --accent2:#a5b4fc; --accent-ink:#c7d2fe;
--grad:linear-gradient(135deg,#6366f1 0%,#8b5cf6 52%,#e879f9 100%);
--grad-soft:linear-gradient(135deg,rgba(99,102,241,.20),rgba(232,121,249,.08));
--ring:0 0 0 3px rgba(99,102,241,.20);
}
body::before{background:
radial-gradient(900px 480px at 8% -12%,rgba(99,102,241,.22),transparent 62%),
radial-gradient(720px 420px at 96% 4%,rgba(232,121,249,.10),transparent 60%),
radial-gradient(700px 520px at 55% 112%,rgba(56,189,248,.08),transparent 65%)}
.sidebar{background:rgba(9,12,18,.86);backdrop-filter:blur(16px);border-right:1px solid rgba(255,255,255,.06)}
.conv-pane,.info-pane{background:rgba(9,12,18,.80);backdrop-filter:blur(16px)}
.chat-header{background:rgba(10,13,20,.74);backdrop-filter:blur(14px);border-bottom:1px solid rgba(255,255,255,.06)}
.messages{background:radial-gradient(900px 320px at 50% -10%,rgba(99,102,241,.10),transparent 70%)}
/* ---- navegação compacta (rail) ---- */
.rail-btn{width:26px;height:26px;border-radius:9px;display:grid;place-items:center;cursor:pointer;
background:rgba(255,255,255,.05);border:1px solid var(--border);color:var(--muted);flex:0 0 auto;margin-left:auto}
.rail-btn:hover{color:#fff;background:rgba(99,102,241,.24);border-color:rgba(129,140,248,.45)}
.rail-btn svg{width:15px;height:15px;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}
.app.nav-mini{grid-template-columns:80px 1fr}
.nav-mini .brand>span:not(.brand-mark){display:none}
.nav-mini .brand{justify-content:center;gap:0}
.nav-mini .rail-btn{margin:6px auto 0}
.nav-mini .nav-item{justify-content:center;gap:0;padding:9px 0;font-size:0}
.nav-mini .nav-item .lbl{display:none}
.nav-mini .nav-sep{font-size:0;padding:6px 0;margin:4px 0;border-top:1px solid var(--border)}
.nav-mini .sidebar-foot .me{justify-content:center;padding:6px}
.nav-mini .sidebar-foot .me>div{display:none}
.nav-mini .nav-item .badge{position:absolute;top:3px;right:8px;font-size:9px;padding:0 4px}
/* ---- lista de conversas em cards ---- */
.conv-list{padding:6px 8px 10px;display:flex;flex-direction:column;gap:6px}
.conv-item{margin:0;padding:11px;border-radius:15px;border:1px solid rgba(255,255,255,.055);
background:rgba(255,255,255,.022);position:relative;
transition:background .16s,border-color .16s,box-shadow .16s}
.conv-item:hover{background:rgba(255,255,255,.055);border-color:rgba(255,255,255,.11);transform:none}
.conv-item.active{background:linear-gradient(100deg,rgba(79,70,229,.28),rgba(139,92,246,.12) 58%,rgba(232,121,249,.07));
border-color:rgba(129,140,248,.55);box-shadow:0 0 0 1px rgba(129,140,248,.18),0 16px 34px -26px rgba(79,70,229,.95)}
.conv-item.active::after{content:"";position:absolute;left:0;top:11px;bottom:11px;width:3px;border-radius:0 4px 4px 0;
background:linear-gradient(180deg,#6366f1,#e879f9)}
.conv-item .avatar{width:42px;height:42px;border-radius:14px;box-shadow:0 10px 22px -14px rgba(0,0,0,.95)}
.conv-top strong{font-size:13px}
.conv-preview{font-size:11.8px}
/* ---- pills de etiqueta com cor própria ---- */
.pill.tagpill{background:color-mix(in srgb,var(--pc,#8b5cf6) 15%,transparent);
border-color:color-mix(in srgb,var(--pc,#8b5cf6) 40%,transparent);
color:color-mix(in srgb,var(--pc,#8b5cf6) 70%,#ffffff);font-weight:700}
/* ---- etiquetas clicáveis do painel ---- */
.tag{border-radius:9px;padding:4px 10px;font-size:11px;font-weight:650;
border-color:color-mix(in srgb,var(--tc,#8b5cf6) 42%,transparent);
color:color-mix(in srgb,var(--tc,#8b5cf6) 74%,#ffffff);
background:color-mix(in srgb,var(--tc,#8b5cf6) 9%,transparent)}
.tag:hover{filter:none;background:color-mix(in srgb,var(--tc,#8b5cf6) 18%,transparent)}
.tag.on{background:color-mix(in srgb,var(--tc,#8b5cf6) 26%,transparent);
border-color:color-mix(in srgb,var(--tc,#8b5cf6) 70%,transparent);color:#fff;font-weight:750}
/* ---- painel direito em cards ---- */
.info-pane{padding:14px;gap:12px;border-left:1px solid rgba(255,255,255,.06)}
.info-block{border-radius:16px;border-color:rgba(255,255,255,.07);
background:linear-gradient(180deg,rgba(255,255,255,.045),rgba(255,255,255,.015));padding:14px}
.info-block h4{font-size:9.5px;letter-spacing:.12em;color:#8b93ab}
/* ---- bloco de inteligência ---- */
.intel{background:linear-gradient(180deg,rgba(99,102,241,.17),rgba(232,121,249,.05) 72%,transparent);
border-color:rgba(129,140,248,.28)}
.intel-head{display:flex;justify-content:space-between;align-items:center;font-size:9.5px;
letter-spacing:.12em;text-transform:uppercase;color:#a5b4fc;font-weight:750}
.intel-row{display:flex;align-items:center;gap:12px}
.intel-ring{position:relative;width:64px;height:64px;flex:0 0 auto}
.intel-ring svg{transform:rotate(-90deg);display:block}
.intel-ring b{position:absolute;inset:0;display:grid;place-items:center;font-weight:800;font-size:14px;color:#fff}
.intel-rank{font-size:13px;font-weight:750}
.intel-sub{font-size:11px;color:var(--muted);margin-top:2px}
.intel-grid{display:grid;grid-template-columns:1fr 1fr;gap:7px}
.intel-cell{background:rgba(255,255,255,.045);border:1px solid rgba(255,255,255,.06);border-radius:11px;padding:8px 9px;min-width:0}
.intel-cell small{display:block;font-size:9px;color:var(--dim);text-transform:uppercase;letter-spacing:.08em}
.intel-cell b{display:block;font-size:13px;font-weight:750;margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.intel-why{font-size:10.5px;color:var(--dim);line-height:1.55}
.intel-why b{color:#c7d2fe;font-weight:650}
/* telas médias: painel direito vira gaveta sobre o chat */
.chat-grid{position:relative}
.info-toggle{display:none}
@media (max-width:1400px){
.info-pane{display:flex;position:absolute;top:0;right:0;bottom:0;width:min(330px,86vw);z-index:30;
transform:translateX(103%);transition:transform .2s ease;
box-shadow:-30px 0 70px -40px rgba(0,0,0,.95);background:rgba(9,12,18,.97);backdrop-filter:blur(18px)}
.chat-grid.show-info .info-pane{transform:none}
.info-toggle{display:grid;position:absolute;top:64px;right:10px;z-index:25;width:32px;height:32px;place-items:center;
border-radius:10px;cursor:pointer;color:#c7d2fe;background:rgba(99,102,241,.20);
border:1px solid rgba(129,140,248,.42);box-shadow:0 10px 24px -16px #000}
.info-toggle:hover{background:rgba(99,102,241,.34);color:#fff}
.chat-grid.show-info .info-toggle{opacity:0;pointer-events:none}
.info-close{display:grid !important}
}
/* leitura: contraste e respiro no painel direito e na lista */
.conv-top time{color:#9aa4bb}
.info-line{gap:12px;line-height:1.55}
.info-line span:first-child{color:#8f98ad}
.info-line span:last-child{color:#dfe5f2}
.tag-list{gap:6px;row-gap:6px}
.info-pane{gap:14px}
.info-close{display:none;position:absolute;top:10px;right:10px;z-index:31;width:26px;height:26px;
place-items:center;border-radius:8px;border:1px solid rgba(255,255,255,.12);
background:rgba(255,255,255,.06);color:var(--muted);cursor:pointer;font-size:12px;line-height:1}
.info-close:hover{color:#fff;background:rgba(255,255,255,.14)}
/* v3.1 — cabeçalho do chat (mockup): avatar circular, chip de telefone, meta colorida, pill de IA */
.chat-header{padding:13px 18px;min-height:74px;gap:14px;border-bottom:1px solid rgba(255,255,255,.07);
background:linear-gradient(180deg,rgba(13,17,26,.92),rgba(10,13,20,.82));backdrop-filter:blur(18px)}
.chat-title{gap:13px;align-items:center}
.chat-header .avatar{width:44px;height:44px;border-radius:50%;font-size:15px;letter-spacing:.02em;
background:linear-gradient(135deg,#00a884 0%,#0b8f74 100%) !important;
box-shadow:0 0 0 1px rgba(0,168,132,.35),0 12px 26px -16px rgba(0,168,132,.9)}
.chat-id{min-width:0;display:flex;flex-direction:column;gap:3px}
.chat-name-row{display:flex;align-items:center;gap:8px;min-width:0;flex-wrap:wrap}
.chat-name-row strong{font-size:15.5px;font-weight:750;color:#f2f5fa}
.phone-chip{font-size:10.5px;font-weight:650;color:#cfd6e6;background:rgba(255,255,255,.055);
border:1px solid rgba(255,255,255,.10);padding:2px 8px;border-radius:999px;
font-variant-numeric:tabular-nums;white-space:nowrap;letter-spacing:.01em}
.chat-meta{display:flex;align-items:center;gap:8px;font-size:11.5px;line-height:1.3;flex-wrap:wrap;
white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-meta .ch{color:#a78bfa;font-weight:650}
.chat-meta .dot{width:3px;height:3px;border-radius:50%;background:rgba(255,255,255,.28);flex:0 0 auto}
.chat-meta .st{display:inline-flex;align-items:center;gap:6px;font-weight:650;color:#34d399}
.chat-meta .st::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor;
box-shadow:0 0 8px currentColor;flex:0 0 auto}
.chat-meta .st.wait{color:#fbbf24}
.chat-meta .st.off{color:#8b94a8}
.ai-pill{display:inline-flex;align-items:center;gap:7px;padding:7px 14px;border-radius:999px;
font-size:12px;font-weight:750;cursor:pointer;line-height:1;white-space:nowrap;
border:1px solid rgba(52,211,153,.55);background:rgba(16,185,129,.13);color:#34d399;
transition:background .15s ease,border-color .15s ease,transform .1s ease}
.ai-pill:hover{background:rgba(16,185,129,.22);border-color:rgba(52,211,153,.8)}
.ai-pill:active{transform:scale(.98)}
.ai-pill .i{display:grid;place-items:center}
.ai-pill svg{width:14px;height:14px;fill:none;stroke:currentColor;stroke-width:1.8}
.ai-pill.paused{border-color:rgba(245,158,11,.5);background:rgba(245,158,11,.13);color:#fbbf24}
.ai-pill.paused:hover{background:rgba(245,158,11,.22)}
.ai-pill.off{border-color:rgba(255,255,255,.16);background:rgba(255,255,255,.05);color:#9aa4bb}
.ai-pill.off:hover{background:rgba(255,255,255,.1);color:#cfd6e6}
.chat-actions{align-items:center;gap:8px;flex-wrap:wrap}
.chat-actions .btn{background:rgba(255,255,255,.04);border:1px solid rgba(255,255,255,.09);
border-radius:999px;padding:6px 13px;font-size:12px;font-weight:600;color:#dfe5f2}
.chat-actions .btn:hover{background:rgba(255,255,255,.09);border-color:rgba(255,255,255,.16)}
.chat-actions .btn.primary{background:rgba(99,102,241,.18);border-color:rgba(129,140,248,.45);color:#c7d2fe}
.chat-actions .btn.danger{background:rgba(239,68,68,.10);border-color:rgba(239,68,68,.32);color:#fca5a5}
.chat-actions .btn.danger:hover{background:rgba(239,68,68,.18)}
.chat-actions .btn.ghost{background:transparent;border-color:rgba(255,255,255,.09);color:#9aa4bb}
@media (max-width:1180px){
.chat-header{min-height:64px;padding:10px 12px;gap:10px}
.chat-header .avatar{width:38px;height:38px;font-size:13px}
.chat-name-row strong{font-size:14px}
.phone-chip{display:none}
.ai-pill{padding:6px 10px;font-size:11.5px}
.chat-actions .btn{padding:5px 10px;font-size:11.5px}
}
/* v3.2 — sidebar (NEXUS v3.5) e filtros da lista (mockup) */
.sidebar .brand{gap:11px;padding:15px 14px 13px;border-bottom:1px solid rgba(255,255,255,.055)}
.sidebar .brand-mark{width:42px;height:42px;border-radius:50%;position:relative;display:grid;place-items:center;
background:linear-gradient(150deg,#20143a,#120d22);color:#c4b5fd;
border:1px solid rgba(139,92,246,.55);
box-shadow:0 0 0 3px rgba(139,92,246,.10),0 12px 26px -16px rgba(139,92,246,.95)}
.sidebar .brand-mark svg{width:20px;height:20px;stroke:currentColor;fill:none;stroke-width:1.6}
.sidebar .brand-dot{position:absolute;right:-1px;bottom:-1px;width:10px;height:10px;border-radius:50%;
background:#34d399;box-shadow:0 0 10px rgba(52,211,153,.95);border:2px solid #0a0d14}
.brand-txt{display:flex;flex-direction:column;gap:3px;min-width:0}
.brand-name{display:flex;align-items:center;gap:6px;font-size:15.5px;font-weight:800;
letter-spacing:.09em;color:#f4f6fb;text-transform:uppercase}
.brand-name .ver{font-size:8.5px;font-weight:750;letter-spacing:.03em;color:#d5c9ff;
background:rgba(139,92,246,.20);border:1px solid rgba(139,92,246,.5);border-radius:6px;padding:1.5px 5px}
.sidebar .brand-sub{font-size:8.5px;font-weight:750;letter-spacing:.16em;color:#7b8499;text-transform:uppercase}
/* nav: item ativo com moldura */
.nav-item{border-radius:12px;padding:9px 11px}
.nav-item.active{background:linear-gradient(100deg,rgba(99,102,241,.30),rgba(139,92,246,.10));
border:1px solid rgba(139,92,246,.55);color:#fff;
box-shadow:0 12px 28px -22px rgba(99,102,241,.95)}
.nav-item.active::before{display:none}
.nav-item.active .i{background:linear-gradient(135deg,#6366f1,#8b5cf6);box-shadow:0 8px 18px -12px rgba(139,92,246,.9)}
.nav-sep{padding:12px 11px 6px;font-size:9.5px;letter-spacing:.14em;color:#6f7891}
.badge{background:linear-gradient(135deg,#6366f1,#8b5cf6);border:0;color:#fff;font-weight:750;
border-radius:999px;box-shadow:0 6px 16px -10px rgba(139,92,246,.95)}
/* abas Minhas/Fila/Todas/Encerradas em trilho */
.conv-filters{display:flex;gap:3px;padding:12px 12px 8px;flex-wrap:nowrap;
background:rgba(255,255,255,.028);border:1px solid rgba(255,255,255,.06);border-radius:14px;margin:12px 12px 8px}
.conv-filters .chip{flex:1 1 0;min-width:0;border:0;background:transparent;border-radius:10px;
padding:7px 4px;font-size:11px;font-weight:700;color:#9aa4bb;text-align:center;letter-spacing:.01em}
.conv-filters .chip:hover{color:#e6ebf5;background:rgba(255,255,255,.05);transform:none}
.conv-filters .chip.active{background:linear-gradient(135deg,#6366f1,#8b5cf6 70%,#a855f7);color:#fff;
box-shadow:0 10px 22px -14px rgba(99,102,241,1)}
/* busca em pílula com ícone */
.conv-tools{padding:0 12px 10px;display:flex;flex-direction:column;gap:8px}
.search-wrap{position:relative;display:block}
.search-wrap .si{position:absolute;left:11px;top:50%;transform:translateY(-50%);color:#7b8499;
display:grid;place-items:center;pointer-events:none}
.search-wrap .si svg{width:14px;height:14px;fill:none;stroke:currentColor;stroke-width:2;
stroke-linecap:round;stroke-linejoin:round}
.conv-tools #conv-search{width:100%;padding:9px 12px 9px 33px;border-radius:12px;font-size:12px;
background:rgba(255,255,255,.04);border:1px solid rgba(255,255,255,.08);color:#e8ecf5}
.conv-tools #conv-search::placeholder{color:#6f7891}
.conv-tools #conv-search:focus{outline:none;border-color:rgba(129,140,248,.6);background:rgba(99,102,241,.08);box-shadow:var(--ring)}
.conv-tools select{max-width:none;width:100%;border-radius:12px;font-size:12px;font-weight:600;
color:#cfd6e6;padding:9px 30px 9px 12px;border:1px solid rgba(255,255,255,.08);
background-color:rgba(255,255,255,.04);
background-image:url("data:image/svg+xml;utf8,");
background-repeat:no-repeat;background-position:right 11px center;
-webkit-appearance:none;appearance:none}
.conv-tools select:hover{border-color:rgba(255,255,255,.16);background-color:rgba(255,255,255,.06)}
.conv-tools select:focus{outline:none;border-color:rgba(129,140,248,.6);box-shadow:var(--ring)}
.conv-tools #conv-agent.hidden{display:none}
@media (max-width:1180px){
.conv-filters{margin:8px 8px 6px;padding:8px}
.conv-filters .chip{font-size:10.5px;padding:6px 2px}
}
/* linha de intenção: não corta no meio da palavra */
.intel-sub{white-space:normal;overflow-wrap:break-word;line-height:1.45;margin-top:3px;
display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.intel-row>div:last-child{min-width:0;flex:1 1 auto}
/* filtros por etiqueta e busca: pílulas mais estreitas para caber ao lado do chat */
/* legibilidade do bloco de inteligência */
.intel-head{font-size:10px;letter-spacing:.1em}
.intel-head span:last-child{font-size:10.5px;font-weight:700;color:#c7d2fe}
.intel-why{font-size:11.5px;color:#98a2b8;line-height:1.6;padding-top:2px}
.intel-why b{color:#dbe2f2}
.intel-cell small{font-size:9.5px}
.intel-rank{font-size:14px}
/* marca: WhatsAgent em caixa mista (nome próprio, não sigla) */
.brand-name{text-transform:none;letter-spacing:-.015em;font-size:16px}
.brand-name .ver{letter-spacing:.02em;text-transform:none;font-size:8.5px}
/* marca: alinhamento fino do selo e legibilidade do subtítulo */
.brand-name{gap:7px}
.brand-name .ver{display:inline-flex;align-items:center;line-height:1;padding:2px 5px;transform:translateY(.5px)}
.sidebar .brand-sub{font-size:9.5px;color:#8b93ab;letter-spacing:.15em}
/* d25: popup de